You should have an online solution for your business to stay competitive on the market. Technology has brought an increase in innovation over the past few years. Taxis aren’t the only exception. Taxis will stand out from other competitors by being able adapt quickly to new services such as Uber-like services or car rental companies that provide similar services at lower cost while still providing better service to customers than traditional taxi businesses.
There are numerous kinds of taxi apps available on the market. One type made for established companies in need is called the One Type. It allows customers to reserve their rides in a short time and helps drivers find possible cheaper fares more quickly than before.
The developers recognized that drivers and passengers have different requirements, so they came up with two apps. This allows for more customizable features, giving users the opportunity to obtain exactly what you want without interruptions.
The Driver Apps must-have features
As the taxi industry continues to compete with other taxi companies, one important factor to maintain customer loyalty is to ensure that drivers have easy access and full control of their application. Driver-friendly features can give new customers as well as current ones more time on task with less hassle which eventually results in better service delivery for everyone.
Vehicle Tracking System (GPS)
Mobile apps are preferred by drivers as they work well and are ideal for their jobs. GPS tracking systems can pinpoint the location of the person in question, however once they have shared permission, it is easy for a driver who is in need of finding them at any given moment since they will be aware of exactly where their loved ones are.
Button Availability
Drivers can now utilize their mobiles to announce they are open to any new requests or pick up details. They will be automatically notified whenever there is a need which gives them the chance of locating a replacement fare with the relevant details such as the location.
Driver Dashboard
The new feature will allow drivers will now be able assess their performance against other participants in terms of overall performance as well as get useful statistics and insights about their travels. They can also read customer feedback from their previous rides to determine any comments that were positive or negative which were posted by passengers before deciding if this is something that should be improved upon moving forward.
Alerts via SMS and Email
The taxis will receive important messages from their passengers via email or SMS alerts. These passengers can also communicate with them via SMS or email. The interface is easy and simple to use.
Begin/End the Ride
The most efficient method of finding the location you want to go is by using maps. They also provide the drop-off and pick-up points, making it much easier for everyone involved.
Accept/Decline Cab Requests
When a user requests transportation they’ll know whether or not it’s been accepted in a matter of seconds. If the driver doesn’t respond within 15-30 seconds after receiving the notification through the app, it’s a sign that no vehicles are in the vicinity.
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